Cancellation Policy

Or Email Us

Email support@trackbillables.com with "Cancel Subscription" in the subject line and we'll process it within 1 business day.

Access Until Period End

When you cancel, you keep full Pro access until the end of your current billing period:

• Monthly subscriptions: Access continues until your monthly renewal date
• Annual subscriptions: Access continues for all remaining months until your annual renewal date
• No immediate cutoff
• All Pro features remain available during this time
• Your subscription will not auto-renew

No Prorated Refunds

Canceling your subscription stops future billing but does not provide a refund for the remaining time in your current billing period. You paid for access until the end of the period, and you get to use it until then.

After Your Period Ends

When your paid period expires:

• Your account converts to the Free tier
• Free tier limits apply: 50 billable entries/month, 1 export/month
• All your data remains intact
• You can still log in and use basic features
• You can re-subscribe to Pro anytime

Before Period Ends

If you're still in your paid period, go to your Billing page → "Manage Subscription" → "Renew subscription" to resume auto-renewal.

After Converting to Free

Visit the Pricing page and click "Upgrade to Pro" to restart your subscription.